Our Services

At Assisted Medicare Services Limited (AMS), we provide person-centred domiciliary care and support to help people live safely, comfortably and as independently as possible in their own homes.

Our support is tailored to each person's individual needs, preferences, routines and goals. We treat every person with dignity and respect, involve them in decisions about their care, and work with families and relevant professionals where appropriate.

Our aim is to promote independence, protect wellbeing and provide reliable, compassionate support that makes a positive difference to everyday life.

 

Personal Care

Respectful support with washing, bathing, dressing, personal hygiene and getting ready for the day, while encouraging people to maintain their independence.

 

Medication Support

Support with medication prompting, assistance or administration, where assessed, authorised and delivered by appropriately trained staff in accordance with the person's care plan and AMS procedures.

 

Meal Preparation and Nutrition

Help preparing meals and drinks in line with individual preferences, assessed needs and relevant dietary requirements.

 

Support with Daily Living

Practical help with agreed everyday activities, such as light household tasks, laundry, shopping and collecting prescriptions, to support comfort and independence at home.

 

Companionship and Social Support 

Friendly conversation, shared activities and appropriate support to attend appointments or community activities, helping people maintain social connections.

 

Respite Care

Planned temporary support to give unpaid carers a break, subject to an assessment of the person's needs and the agreed care arrangements

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Our Service Boundaries

AMS provides domiciliary care and support within the agreed scope of our service. We do not provide nursing care, clinical procedures requiring a registered healthcare professional, medical diagnosis or treatment, or accommodation-based care.

Before care begins, we assess the person's needs and consider whether we can safely and appropriately meet them. If their needs fall outside our service scope or staff competence, we will explain this and, where appropriate, signpost them to a suitable alternative service.

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